Acknowledge observer questions

Moderators can now let observers know their question was seen, without breaking off the conversation with the participant. During a live session, hover over an observer’s chat message or note in the feed. Click 👀 to acknowledge it, or ➕ to acknowledge it and add it to your discussion guide as a to-do.

Observers see the emoji on their message straight away. Questions you add appear under Observer questions in the Discussion guide panel (press G to open it), each with a checkbox to tick off once you’ve asked it and a link back to the message. Only the moderator sees these buttons, and only while the session is live. It’s one more of the moderator tools your participant never sees.